Case Management Services- We treat you like family...


Our Case Management Program provides the following services for individuals throughout our community:

Assistance with obtaining essential vital records, i.e.; birth certificates, divorce paperwork, identification cards, etc.


Among the many services provided, our Case Management Department has taken on the task of helping clients with the grueling immigration process. From applying for citizenship and petitions to residency, Case Manager Natalie Rosado, is determined to cater to the needs of all those who enter her office seeking assistance and support.


  • Community advocacy

  • Family crisis intervention

  • Translation of documents

  • Medical Transportation

  • Immigration Services


Our agency can also make an assessment of a particular case and provide referral to other agencies within the Greater Waterbury area.



Aid and support with immigration processes saw an all-time high comprising 38% of this past year’s case management services. Shelter & Housing, SSI/SSA, ABO/SNAP, Emergency Assistance and Translation Services were among the varying services needed and provided in the last year.




Call us:

Find us: 
135 East Liberty Street, Waterbury, CT 06706

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